Monday, January 22, 2007

Toop & Toop Property Management changes all of the “old rules”

Times are a changing and at Toop&Toop they have totally reinvented Property Management. In what ways you may ask, well read on …..
Specialist Teams:
The old model relied on one person to do the lot! Really how crazy! So in a whole new approach Toops have broken down the tasks and set up specialist teams based on four keys areas of Property Management – Leasing, Management, Maintenance and Administration. Each property gets its own team of specialists!
Innovative Marketing:
With the advent of technology there are so many possible ways to deliver better service. Who better to take advantage of this? Toop&Toop have developed a patented system (Virtual Agent) to advise tenants instantly of new properties, cut costs and reduce the letting time. Prospective tenants can complete a registration form at any of their offices or online at www.toop.com.au/rentals. As properties become available for rent, Virtual Agent matches all potential tenants whose search criteria match that property and sends them a message via SMS and/or e-mail (depending on their preferred means of communication). Communication direct to the target market! They receive each property’s details no matter where they are with fast response times.
Benefits.:
Tenants: With SMS messaging, the tenant can be anywhere in the world and immediately learn about their ideal property. No cost, instant and updated online.
Landlords: With 100’s of potential tenants registered, a suitable tenant for rental properties are often found without advertising - saving time and money. No longer do landlords rely on a tenant finding the property, Toops go to them! And.. landlords have reaped the benefits of having four specialists rather than one “under- skilled” generalist looking after their property.
Recognition by the Industry:
It’s not just landlords & tenants who love this new approach! At the recent Real Estate Institute of South Australia – Awards for Excellence 2006 - Toop&Toop were honored to jointly receive the Award for Property Management Agency of the Year (Large).
Testimony that Toop&Toop are clearly raising the bar in this industry!
Cheryl Heaven - Smith
Executive Manager of Property Management

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